TBH we should not have to between Ohme and Cupra their should really be some form of FAQ or tips. Neither give great instructions - simple things like you can only turn dynamic charging on or off when unplugged or why use Ohme schedule over Cupra schedule. Software wise, I don't feel it is very robust and all too easy to get a charge error. Another too much complexity and not enough useability - as you simply want to plug in and have the car charge at x time for y time.
With my security architect hat on, I am fed up of IT where neither the use case or context has been properly considered. Then time wasted trying to fault find and configure as the vendor just chucks the tech onto the market, with the minimum standards and lets the customer bug fix and sort out issues for them...
Great book is 'The Uncountability Machine', more finance leaning; but explains why systems have so many issues these days - as no one knows how the system works, AI based being one example. With ten layer telephone systems hoping the customer goes away another as customer service is really now 'lip service.' The bottom of the business no longer communicates with the top of the business as the top is uninterested, due to being solely focused on maximizing income and profit.
