Internet connectivity issue

Oct 29, 2021

I’m curious is anybody else has issues with their car’s internet connectivity? My globe icon has been grey for a week now, and Seat Connect customer service don’t have a clue.

It means I don’t get traffic, connect app doesn’t work, etc etc. I’ve purchased the package until 2023, so it isn’t because it’s expired.

They want me to do a factory reset, but I know that won’t fix the problem, and it will just stop me from logging in and lose my settings.


Active Member
Jun 1, 2018
You don't need the package for internet connectivity, only if you want to use that useless app or hotspot. The esim is separate to all that, as is updates and traffic etc.

I'd agree the a factory reset is the first option, not the last, after that you'll need a software update and full reset.
DPM Performance