Radio code help

[kelford1988]

Made a real school boy error. I can't find the little bit of paper with my radio code on and now I need it as I disconnected the radio.

Can anyone help me with this? As my local dealer is trying to pull my pants down for it.

Cheers

 

[kriso]

If you're lucky, the code might be written/printed on top of the stereo if you remove it. Otherwise you will prob have to pay the dealer

 

[Gooner_Mike]

Mine is on a sticker in the handbook folder. Yours not there?

 

[james.l]

It might be worth speaking to Bartletts of hastings. (carl) i gave them my registration and details and they gave me the code over the phone. Might be a long shot, but worth a go

 

[bizzaboy]

Could you extract the radio code yourself using Vag.Com ?

 

[james.l]

There is a radio DIAG. module in VAG-COM, i'm not sure if you can retrieve the code from this. Might be worth consulting the Ross-Tech Manual??

 

[kelford1988]

I dont have VAG COM so thats a no go. Ive taken the player out and there is a green sticker with 4 no. on it so im guessing thats it. Just hope I don't lock the player.

Thanks all

 

[kriso]

You can't get the code from Vag-Com. Try the 4 digit code on the sticker, it's already locked so nothing to lose! You might have to use the SCAN button instead of the PTY like some of the manuals say (misprint)

 

[Aimez]

WTF why does everyone say you have to pay for a radio code, it's in one of the manual a sticker as said of the dealer should be able to tell you. I work for volvo and give radio coes everyday takes a couple of mins and a reg n.o and on our dealer portal we have acess to it tell you that and everythings else about a vehicle. Be very surprised if Seat do not have the same thing.

 

[IainW]

Depends how helpful the dealer is. My first Ibiza came with the radio locked (not in the manual) and as it wasn't from a SEAT garage (although it was from a well known dealership group who have SEAT branches), they didn't have the tools to remove the radio for the code on the Friday I picked up the car. So they had to contact SEAT who emailed them with the code on the Monday. Glad it worked out that way, because they started charging £13 to remove the radio and retrieve the codes a short while after that!

 

[kelford1988]

The local stealers is expecting me to pay £25 for the pleasure of giving me my own radio code. So I told him where to go and posted as I feel thats absolutely ridiculuous!

 

[Aimez]

ring another dealer! Yes if a person had locked the radio in the Volvo world it deoes have to go a step further and depending on the age can be dealt with via the phone by taking the radio out and taking n.os of the back or a quick look in the workshop. But You can't just make a job out cos you feel like not being helpful, dealers do/should have policies and standard times for jobs surely?!!

On the other hand REALLY irritates me when customers say 'oh yeh you can just plug the laptop in and fix it' for any problem they seems to have as if it's always that simple!

 

[kriso]

They used to be able to give the code out, but apparently they changed the system a year or so ago and they don't just look it up anymore. They aren't officially allowed to just give codes out as you could have just stolen the stereo - you're meant to provide proof of ownership (V5 document) and the VIN at least.

 

[andycupra]

WTF why does everyone say you have to pay for a radio code, it's in one of the manual a sticker as said of the dealer should be able to tell you.

your right, if it was filled in.

many manuals did not have the code recorded..

 

[james.l]

give bartletts a ring, they sorted me out 01424 754444 speak to carl. It's worth the cost of a phone call.

 

[cupra.al]

who would really want to steal a standard stereo anyway? when i worked for skoda about 4 years ago you had to pay for the radio codes.

 

[andycupra]

'most dealers' will charge. Or try to charge.

for those that done

 

[Aimez]

your right, if it was filled in.

many manuals did not have the code recorded..

Well you definitely shouldn't have to pay if you show them this was not done.

If you nicked it (unlikely someone would steal a standard one as they'd have to have the same car as us) I guess we are allowed to at work as we know for a fact the owner of the truck that bought it from our other depot is calling us! Still think it's stupid you have to pay glad we don't at work would have people complaining all the time!

 

[kelford1988]

Thanks all now I know I'm in the right to refuse paying. I'll just hunt around I'm sure someone will be willing to help.

 

[kriso]

Well you definitely shouldn't have to pay if you show them this was not done.

I tried that argument but it didn't work It's the responsibilty of the original purchaser to make sure it's there apparently, as you could have replaced the radio with one that didn't have a code.