I'm all confused now.
So, last week I've got a call from the import company because of my complaint to the CEO of Seat at LinkedIn. They've told me expected production Q4.
I've sent a mail to my dealer with the question to cancel my order since production Q4 will be delivery in 2023 and that will give problems for me.
My dealer replied they've checked everything with the import company again. My order has no options which are subject of extra delay and the factory in Spain will prioritize my order.
So, they are doing everything to keep my order for the Cupra Leon ST PHEV.
In the same time, customers from Seat Leon PHEV's are getting the message their order will not be produced this year and they get the choice:
1. Waiting and hoping it will be delivered before summer 2023
2. Changing the order to a petrol
3. Cancel the order.
Why are they so difficult to cancel my order while others get to hear it is better to cancel? Even to the point they say my order is getting prioritized, which is actually impossible. I can not believe they will build a car sooner for just one insignificant customer.
So, last week I've got a call from the import company because of my complaint to the CEO of Seat at LinkedIn. They've told me expected production Q4.
I've sent a mail to my dealer with the question to cancel my order since production Q4 will be delivery in 2023 and that will give problems for me.
My dealer replied they've checked everything with the import company again. My order has no options which are subject of extra delay and the factory in Spain will prioritize my order.
So, they are doing everything to keep my order for the Cupra Leon ST PHEV.
In the same time, customers from Seat Leon PHEV's are getting the message their order will not be produced this year and they get the choice:
1. Waiting and hoping it will be delivered before summer 2023
2. Changing the order to a petrol
3. Cancel the order.
Why are they so difficult to cancel my order while others get to hear it is better to cancel? Even to the point they say my order is getting prioritized, which is actually impossible. I can not believe they will build a car sooner for just one insignificant customer.