Just a quick update.
My Exeo/Kenwood problems are over.
I had to have a meeting with the owner of the
dealership and he then had to take it up with SEAT UK on my behalf. Exeo cant be fixed/or SEAT wont pay for the full rewire and refit of a proper RNS unit so car was swapped for a Leon FR+ TDI 170.
Would not have done it but with the contribution from SEAT UK and the discount and extras I got from the
dealership i could not really resist. Total contribution form SEAT and dealer came to about £3K, plus decent trade in for mine.
Now having trouble free Sat Nav/bluetooth motoring. Plus car does more to the gallon than the EXEO!
As far as the comment about this thread not being a big
problem or very important, i disagree. The issue is not one of unreliability, but of value for money and customer satisfaction.How many EXEO owners were swayed by the tempting offer on the SE TECH model to find that they eventually had not got what they paid for. This
problem has hilighted how bad SEAT UK customer service can be.
Their reluctance to put right what they knew to be a fault is incredible. The manner in which they dealt with this
problem is even worse.
My old EXEO is curently with a car audio dealer being looked at. As far as i know it has been there since I traded it. They have found a couple of faults with the wiring so far and they are still looking at it.
SEAT UK/Pioneer F***** up the EXEO wiring before I even took delivery.
But what is done is done. Granted i no longer have a luxurious lounge to drive around in with a home cinema installed, but at least what i have got in my FR+ works!
To anyone who is still having the
problem with the sat navs, go back to the dealer and argue. Quote my threads if you want. It might be worth it.