Software Update 1896

[Filipp]

Today I got my car back after the update from 1666 (I moved back from 1672 after 5F unit replacement) to 1896.
At first when dealer was checking erwin told me there is nothing new for my car but I gave him TPI number and after 20 minutes I was told that indeed there is campaign for my car...I have 12 in screen with 8 AW code.
So far it looks promising beside the fact that car is not allowing me to become primary user

 

[East Yorkshire Retrofits]

Today I got my car back after the update from 1666 (I moved back from 1672 after 5F unit replacement) to 1896.
At first when dealer was checking erwin told me there is nothing new for my car but I gave him TPI number and after 20 minutes I was told that indeed there is campaign for my car...I have 12 in screen with 8 AW code.
So far it looks promising beside the fact that car is not allowing me to become primary user

What's the TPI number for cars with 8AW? I checked earlier and couldn't see anything listed

 

[Filipp]

What's the TPI number for cars with 8AW? I checked earlier and couldn't see anything listed

I gave them 2066692/3 and was told “Thats the correct one” but didnt ask for clarification why they couldnt find it at the beginning.

 

[East Yorkshire Retrofits]

TPI for vehicles with 8AW attached

 

[East Yorkshire Retrofits]

Thankfully my impatience hasn't caused any complications/headaches

 

[Filipp]

Do you have any issues afterwards registering as a primary user with two keys? After update I’m stuck as a guset and remote services are not working Visited dealer and as always “diss”

 

[East Yorkshire Retrofits]

Do you have any issues afterwards registering as a primary user with two keys? After update I’m stuck as a guset and remote services are not working Visited dealer and as always “diss”

Is anything else not working?

 

[Filipp]

Nope, thats funny - globe is white, I can log in into my accpunt from car level BUT cannot register as primary and I get this message when tries to connect with support from car I resetted OCU but it didn’t change a thing….

 

[East Yorkshire Retrofits]

Nope, thats funny - globe is white, I can log in into my accpunt from car level BUT cannot register as primary and I get this message when tries to connect with support from car I resetted OCU but it didn’t change a thing….

Navigation/lane assist/ACC etc all working? (If fitted)

 

[Filipp]

Yes, all is working (much smoother than on 1672SW ) Maybe thats “hidden feature” of 1896 ;-)

 

[Jaco2k]

I at last have my car booked to be updated on the 2.6, and even then, only cause I said that magical words thanks to the published TPI information.
I had to complain according to it...

 

[John Wick]

Thanks to Jaco2K i have my car booked into the dealership next week. Currently on H56 / 1672, if i read the TPI correctly the 1896 upgrade is available (please let me know if i have read it wrong)

Is there anything i should be aware of following the update, problems, issues etc or have most updates gone without issue?

Dealership were fine, i just told them it was 'laggy', which it actually isn't.

 

[AndrewRL]

So firstly my apologies as I am a techno dinosaur and I am sure the answer is above somewhere but could one of you intelligent beings confirm what software I should have now? Below is a picture of my system information. It is a VZ2 2 litre 310 (a year old) and rhd (obviously although I still think the car thinks it is lhd). Based on what I may understand from the discussion... should the software show 1896 rather than 1790? The car was in for its first service yesterday and i was told that everything had been updated to the latest. If this isn't the right info, can you let me know where to look?
Again apologies for going over any previous discussions
Many thanks guys and gals

 

[Supa Koopa]

So firstly my apologies as I am a techno dinosaur and I am sure the answer is above somewhere but could one of you intelligent beings confirm what software I should have now? Below is a picture of my system information. It is a VZ2 2 litre 310 (a year old) and rhd (obviously although I still think the car thinks it is lhd). Based on what I may understand from the discussion... should the software show 1896 rather than 1790? The car was in for its first service yesterday and i was told that everything had been updated to the latest. If this isn't the right info, can you let me know where to look?
Again apologies for going over any previous discussions
Many thanks guys and gals

Yup 1790 on your car. My guess is that the garage didn't update it. Hopefully you may get the over the air update as others have been receiving or you may have to get it booked back in to the garage for them to apply 1896. I think they'll only do it if you complain about some of the issues the update should fix so you may have to be creative.

 

[oldgitdave]

When I booked mine in for the update I took a list of the issues I had & even managed to get some pics of the infotainment & dash screens with the errors present. The dealer was quite impressed & said they were useful to have.
Up until today I've had no issues at all on 1896, well not really an issue I suppose but I did get 2 pops from the speakers for the first time since the update. I was on an industrial estate on my way to get a quote for a small scratch I want sorting. So I was a bit worried after getting the quote as to what might happen next (pre update I had the dreaded SOS Emergency issue every time!) This time driving back no issues at all & no more pops either. So far I'm very happy, ACC is definitely fixed & I was still there as primary user. I did come from 1890 though.

 

[John Wick]

I have mine booked in next week with the dealer to hopefully get it upgraded to 1896. Are there any reference numbers or service bulletin type numbers I can quote if needed. Also any suggestions on what I should say if they ask what problems I have been experiencing to warrant the update check etc? Many thanks in advance.

 

[luc]

Am the owner of a 2022 V2 Hybrid, up until yesterday it was showing approximately 38/39 Electric Mileage when fully charged
Latest Software was installed yesterday and has been charged twice since then and only showing 29/30 miles when fully charged now
Anyone got any ideas

They have indeed decrease the capacity of the battery with the latest software update!
This is related to the battery isolation recall, I've been told that after the installation of isolation a software update will be performed to regain the original design capacity.
To me, what they have done is a little bit illegal...after all the car is not their property and any modifications that affects the original specs should be transmitted and agreed by the car owner.

Safety Gate: the EU rapid alert system for dangerous non-food products

ec.europa.eu

 

[computer angel 68]

I started to do the update ten days ago, but the next day no screen. I left it a while as it suggested it would work in the background, etc. A few hours later and nothing did the reset. There was nothing on the screen, and all warning systems started appearing on the dash. The CAr still drives; however, we have no heating, no stereo, nothing. The dealer looked at it on Friday, and it needs a new ECM and re-install. The situation has happened to a lot of Seat / Cupra's. According to my dealer, three thousand of these ECM are on order for bricked cars. It could take up to 10 days for the part, and the car is virtually useless—what a challenge.

 

[John Wick]

It certainly seems to be the case that it should only be attempted by the dealership. Not an OTA update. I see more cases where it bricks the unit from an OTA attempt, compared to the dealership update.

 

[John Wick]

What's the TPI number for cars with 8AW? I checked earlier and couldn't see anything listed

Daft question, what does the 8AW refer to and where would i see it?