A complaint is only going serve to get you a gesture of goodwill if you haven't already received one.
The best you could hope for is to get them to notify you if and when the status changes.
I spoke to an agent last week who said to expect a build week this week.
I called again yesterday just to get a confirmation on that through another agent.
Guess what??! She was unable to work out why the agent last week told me that as there was nothing official that had gone out stating this.
All she could say was that the system can change within a given day. SEAT are looking to get MY18 orders built first and some have recently received build weeks, so it was possible.
It's seriously just a waiting game..
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