Maybe an end in sight for Kangaroo jerking...

BigJase88

Jase
Apr 20, 2008
3,767
1,069
You did and I naively thought “oh they’ll have sorted these issues, what with it being such a highly used engine”
About all you can do is raise it with the dealership and hope and pray they get a fix and software update at some point but I wouldn’t hold your breath
 

RUM4MO

Active Member
Jun 4, 2008
7,811
988
South Scotland
I’ll try and find the engine code shortly.

I wasn’t aware of a SEAT app and what is a SET account haha!?

The lady on reception at service seemed to know what I was on about but then proceeded to say that my car has nothing outstanding to be done.

SET, a major fail by my fingers, not my fault I "wrote" SEAT I wish my fingers would get things right!

I'm not a SEAT owner, only an Audi and VW owner, and both of them suggest you use their apps and/or set up an account, my older daughter with her 2019 SEAT Ibiza Cupra is very digital aware - and she knows nothing about any SEAT app and/or having an account - I can't believe that the VW Group's marque, SEAT aimed at the younger and so more computer/digital literate group of society, are not force feeding new owners to get on board with their digital presence.
 
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Yern

Active Member
Apr 25, 2019
626
311
I read all about the kangarooing before I bought my FR but the deal on a new one was too good to pass up. It's fitted with a DACA engine which doesn't kangaroo. And no I won't donate it for kangarooing science and (try) to refuse any software updates...it may make it start :eek:.
 
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RUM4MO

Active Member
Jun 4, 2008
7,811
988
South Scotland
My mate seems to have avoided getting the S/W update on his May 2018 T-Roc with the DADA engine - he got a small garage to carry out its year 2 service, but only an oil service! He is slightly annoyed that when he checked up the service history this small (all brands) garage has not updated the digital service records..
I suppose that is what you get for £90, ie no frills and maybe no chance of warranty being honoured, time will tell if it does! I did tell him what he should be getting done and ideally where to go for that work.
 

300bhpdaily

Active Member
May 26, 2020
1,246
568
Small garages don’t have access to the dealer portals. This is one of the downsides of using non dealer company’s. You might be able to phone vw Uk and tell them it’s been done and see if they are aloud to update the DSR
 

SRGTD

Active Member
May 26, 2014
2,414
1,298
Small garages don’t have access to the dealer portals. This is one of the downsides of using non dealer company’s. You might be able to phone vw Uk and tell them it’s been done and see if they are aloud to update the DSR

This Irish news article suggests that independent garages can access online service records and update them. Assume the content of the article would equally apply to independent garages on the UK mainland;


In the same way that getting your car serviced and maintained at an independent dealer shouldn’t void the car’s warranty (subject the garage being VAT registered, OEM parts used etc, etc.), digital service records shouldn’t prevent independent dealers being able to access and update online service records. The article does state that for independent garages to update digital service records might create additional complexity for them though - registration processes, different systems for different car brands.
 

300bhpdaily

Active Member
May 26, 2020
1,246
568
In that case feel free to take that link to your local garage and ask them to update the record. Keep us updated on when it’s done I’d be quite interested to see how you get on.
 

RUM4MO

Active Member
Jun 4, 2008
7,811
988
South Scotland
Small garages don’t have access to the dealer portals. This is one of the downsides of using non dealer company’s. You might be able to phone vw Uk and tell them it’s been done and see if they are aloud to update the DSR

I hope that my mate will put that down to experience - its not beyond him to try that trick, ie trying to get VW UK to update the digital records, when I heard that he was not taking his T-Roc to the almost local VW dealership, I thought that he had been smart enough to find a good local VAG Indie who would have done the work to VW dealer level and updated the service records, but it turned out he asked a small garage "do you service VW cars?" and of course they said "yes", really a bit naughty for a small garage not to give advise when asked that question, especially as that car, by its age, was well within VW warranty. My mate knows quite a bit about cars, he also knows a lot about saving money!!
 

SRGTD

Active Member
May 26, 2014
2,414
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In that case feel free to take that link to your local garage and ask them to update the record. Keep us updated on when it’s done I’d be quite interested to see how you get on.

I don’t use my local independent garage and my car’s not due to be serviced.

The purpose of posting that link was to show that digital service records aren‘t necessarily a barrier to an independent garage being able to access and update the records. Agree that not all independent garages would (or would want to) do this, but I’d hope that those reputable independent garages that market themselves as VAG, Mercedes, BMW and other specific brand specialists, and who openly claim that using them won’t invalidate the manufacturers warranty would be in a position to update the digital service record.

Maybe there are forum members who have a car with a digital service record and no physical service book who use a reputable independent VAG specialist and could comment on their experiences. I suspect that as digital service records for VAG branded vehicles is a relatively recent thing, most of these owners will still be using the franchise dealer network.

Apologies for taking to thread off topic :)
 

300bhpdaily

Active Member
May 26, 2020
1,246
568
In all fairness your friend should of mentioned the DSR at the time of booking and not assumed anything. In my eyes it’s not the garages fault. They done the work that was asked for and nothing else. Had the DSR been mentioned prior to them working on the car this wouldn’t of happened. I’ve had to deal with this afew times at vw. People coming to me to ask to update the records for work someone else has done.
 

RUM4MO

Active Member
Jun 4, 2008
7,811
988
South Scotland
In all fairness your friend should of mentioned the DSR at the time of booking and not assumed anything. In my eyes it’s not the garages fault. They done the work that was asked for and nothing else. Had the DSR been mentioned prior to them working on the car this wouldn’t of happened. I’ve had to deal with this afew times at vw. People coming to me to ask to update the records for work someone else has done.

I'm going back many years now, it was a couple of days after my second daughter was born, so almost 36 years ago, I was driving to visit my wife who was still in hospital, and the engine in my almost 1 year old Ford Orion Ghia Injection cut out, I called out the RAC, by the reg of the car the RAC patrol knew it must still be under warranty, so instead of investigating he arranged for that car to be returned to my driveway as the local dealership was closed, maybe slightly annoying, but he did the correct thing - I fixed the car within 30 minutes, but that is not the point, any clear thinking "all brands" small garage should know when to hand out the correct advise, and in the case of my mate's R-Toc, alert him to the fact that they would not be servicing that car to the VW workshop plan - so is it okay to go ahead with this booking, he did ask "are you approved to carry out VW servicing?" and they agreed that they could do that work - I still reckon that he is partly to blame for not sussing that at £90 for a "year 2" service, which is more than just an oil change, he did not smell a rat.
 

martin j.

Active Member
Feb 11, 2007
1,996
891
Fife
If the garage who did the work have provided receipts showing the correct parts used, the correct grade oil used and is vat registered, which he has kept obviously a VW dealer should accept these as continuation of service for warranty purpose, digital records are another way for them to lock out the indie and enable them to charge ridiculous prices.
 

RUM4MO

Active Member
Jun 4, 2008
7,811
988
South Scotland
If the garage who did the work have provided receipts showing the correct parts used, the correct grade oil used and is vat registered, which he has kept obviously a VW dealer should accept these as continuation of service for warranty purpose, digital records are another way for them to lock out the indie and enable them to charge ridiculous prices.
Oh yes, I agree with that part, ie correct parts and procedures and VAT reg'd as that is the agreed minimum qualifying terms for getting work carried out outside any marque's dealership circuit. I'd expect none of the above to be itemised in my mate's garage bill, but I could be wrong - they will be VAT reg'd though.

Edit:- I thought that I had posted this quite a few hours ago, but I've just found it waiting to get posted!!
 

Vag8

Active Member
Jul 5, 2019
57
34

Except it’s not fixed though is it....
They maybe have had more success with the 1.5 150 “fixes”
But same can’t be said for those of us with the 1.5 130 .... I’m still having problems early in the mornings and with flat spots/hesitation issues.

hence why this is probably my last Vw car and why I keep refusing my dealerships offer to try the new mk4 Leon.

put the old 1.4 COD engine back in it and I’d order one tomorrow!
 
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jimmyjimmy

Active Member
Jan 27, 2020
21
10
Except it’s not fixed though is it....
They maybe have had more success with the 1.5 150 “fixes”
But same can’t be said for those of us with the 1.5 130 .... I’m still having problems early in the mornings and with flat spots/hesitation issues.

hence why this is probably my last Vw car and why I keep refusing my dealerships offer to try the new mk4 Leon.

put the old 1.4 COD engine back in it and I’d order one tomorrow!

I completely agree with Vag8. The problem on the 1.5 130 has not been fixed at all. The software updates have not worked. The injector replacements have not worked either. We are just being left in limbo and being treated like its our fault from SEAT.

Has anyone logged on to ERWIN lately to see if anything new is there?
 

Luke_bank

Active Member
Aug 11, 2017
383
45
So my car (engine code DPCA), definitely has some sort of issue when cold and in first gear. It’s not down to my driving and I’ve had 4 Leons now so I know what is normal, and what is not. Interestingly, I’ve noticed that when you first start the car after it’s been sitting for a while, the revs will climb to somewhere between 1200-1400 and flutter about. After 30 seconds or so they settle down to 1000. Then subsequent starts, the engine ideal around 800.
If you were to pull away within the first 30 seconds when the car is fluttering around the 1200-1400 rev range, you will have a ‘kangaroo’ first gear for a short while, and in my opinion the car is flat throughout the journey.
However, if you wait until the revs settle to 1000ish there is no ‘kangaroo’ the engine is punchy and just as much fun as the 1.4 150 I had before.

Wherever there is any truth in this I don’t know, I’ll let you be the verdict.
 

BigJase88

Jase
Apr 20, 2008
3,767
1,069
So my car (engine code DPCA), definitely has some sort of issue when cold and in first gear. It’s not down to my driving and I’ve had 4 Leons now so I know what is normal, and what is not. Interestingly, I’ve noticed that when you first start the car after it’s been sitting for a while, the revs will climb to somewhere between 1200-1400 and flutter about. After 30 seconds or so they settle down to 1000. Then subsequent starts, the engine ideal around 800.
If you were to pull away within the first 30 seconds when the car is fluttering around the 1200-1400 rev range, you will have a ‘kangaroo’ first gear for a short while, and in my opinion the car is flat throughout the journey.
However, if you wait until the revs settle to 1000ish there is no ‘kangaroo’ the engine is punchy and just as much fun as the 1.4 150 I had before.

Wherever there is any truth in this I don’t know, I’ll let you be the verdict.

Yeah thats cold start.

Its an electronic choke, unlike the olden days when you had a manual choke. Car needs revs when started from stone cold.
 
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