We can’t collect the car today. SEAT financial services (VW) have been utterly useless and basically haven’t organised the agreement and therefore the
dealer can’t release the vehicle. I’ve seen the email trails and the frustration and embarrassment in the
dealer’s eyes as they’ve tried all day to get this through for us.
It has something to do with the price variation between the two MY19/20 which is causing a disparity on the system. The department responsible for sign off has been totally unreachable via email or phone with no response to several emails today.
There is some hope for tomorrow although The liklihood is that we won’t be getting the car until some time next week.
Disappointed in VWFS but satisfied that the
dealers have done what they can.
I will be raising a formal complaint to VWFS once we take delivery.
Annoyingly I’ve seen the car today. Sat in it. Started it. Oh my god it’s stunning.
Over and out. Drink needed.