Warranty Repair - MK4 Ibiza Cupra (one thing after another!)

[diss_50]

Put my car in on Monday for warranty work. Paint defect on rear panel and Seat boot badge had started to flake. So i get a call this morning saying it will be ready later on today - when originally I had been told I could collect on Wed Morning 9am. Now I've called up to see what the score is and I've been hit with (salesman) "oh when I was driving it, I heard a very faint clicking noise from behing the steering wheel, I think it is the slip ring thats away." I've never heard it before! Now its in for another day (thursday)! - To add to the pain i've been given a VW 1.2 Fox - with arnold clark plastered all over it.

Dealer: Arnold Clark Seat/VW Linwood. - Nothing but lies, backtracking and excuses.

 

[phil_monk]

Mine is in and it is only 4 weels old...... i have rattle in the headliner and a rattle from the gear stick/gater. Also a Very loud knocking from the front right suspension when off load.

I was given a 1.2 FS i think and its rubbish...... can't wait to get mine back.

 

[R1ch85]

had work done on my car not long ago.. had a peugeot 207 temp car... 90hp, half mine! was rubbish, most annoying thing was the radio display and heater switches etc pointed to the left.. french couldnt even be arsed to redesign for uk!

 

[diss_50]

well its the same on the fox centre console to the left! lol.

 

[kriso]

Mine went in for some bits and they said they would keep it in until next day to replace some suspension parts as they said they heard a knocking. I never heard it myself..next day came and the parts didn't even arrive!

 

[CHR15B]

I'll keep my eyes peeled for a Fox then Paddy

What colour is it?

 

[Skisbp]

You guys get Loaners !!!

Don't get me wrong I feel for you guys having to put your new rides in the shop. But you not only get loaners you even get nearly new ones at that, even if they're sort of gutless.
Besides gives you a chance to both appreciate your own pocket rockets more when you do get them back.
Could also consider that it may give you a better understanding of what it's like for all the drivers of these lesser vehicles... As we blow by!

 

[danmay]

I was given a 1.2 FS i think and its rubbish...... can't wait to get mine back.

1.2 s's are the dogs

 

[rashcupra]

i know all to well what it feels like driving around in a courtacy car havent had my car for 3 weeks now i feel like half a person and im driving around in a mk1 skoda felicia brown! and rusty even got pulled over last nite in it by the police (not speeding or doing anything wrong!)

hope we all get your cars back soon!

 

[kriso]

Courtesy car? lol..I've had my car in 3 times and never had one..just the train for me

It's back in on Monday, and hopefully for the last time (I get my new rear cup holder )

 

[luke c]

i have been in 4 times in five months and another one to for a paint defect that i can expect them to deny it is under waranty been waiting 3 weeks now just to find out . seat are a complete joke way worse than the last citreon dealers i dealt with

 

[diss_50]

Luke I was the same - I kept turning up at the brach without notice and being a complete ****. Persistance is the key i think. Mines was in for a paint defect and the rear boot badge was peeling. But you've really got to keep on at them. I eventually skipped the saleswomen as she was a lazy bugger. I just took it upon myself to go the the warranty desk lol! - Next thing they were out with the camera etc! - They didnt get back to me either!! 6 days later I called and they said they were just about to call me - Yea right!!

Chrissy boy - Got the beeza back now - Keep your eyes peeled for me!!

 

[m0rk]

why was the salesman driving your car? TWOC

drive the fox everywhere in 2nd

ie - pull off in 2nd, go down the motorway in 2nd

 

[luke c]

Luke I was the same - I kept turning up at the brach without notice and being a complete ****. Persistance is the key i think. Mines was in for a paint defect and the rear boot badge was peeling. But you've really got to keep on at them. I eventually skipped the saleswomen as she was a lazy bugger. I just took it upon myself to go the the warranty desk lol! - Next thing they were out with the camera etc! - They didnt get back to me either!! 6 days later I called and they said they were just about to call me - Yea right!!

Chrissy boy - Got the beeza back now - Keep your eyes peeled for me!!

i will be going on monday and they always say they have tried to get in touch but havnt got thru mine looks like the laquer is blistering but they are trying to say i have had a touch up pen on it . someone burnt out one of the cars on a stand a few months back so they have a history of happy customers

 

[CHR15B]

Good stuff buddy! Eyes are peeled!

As m0rk said - hope you gave that Fox a good running for it's money.

 

[diss_50]

well im not prepared to say anything on a public forum! lol

 

[rashcupra]

every time my car has gone to seat for repairs last year never got a courtesy was CARless for 4weeks!

 

[kriso]

i will be going on monday and they always say they have tried to get in touch but havnt got thru mine looks like the laquer is blistering but they are trying to say i have had a touch up pen on it . someone burnt out one of the cars on a stand a few months back so they have a history of happy customers

I just noticed a couple of small blisters on my bonnet Is this a warrantable item then?

 

[goble]

if its caused by stonechips then no,but if it is a genuine defect in the paint then yes

 

[kriso]

if its caused by stonechips then no,but if it is a genuine defect in the paint then yes

it just looks like little bubbles, not a small dent like a stone would make