Build date thread

[xeizo]

New information, my car left Cuxhaven in Germany 2021-11-19(going to Sweden). I'm told the normal procedure is three weeks from the German port to the dealer(I guess customs procedures etc). So, if lucky, it will be in exact time for Christmas!

It's getting cold so I'm most excited by the parking heater and the heated steering wheel LoL

 

[Chestnut]

Got an update this morning to tell me there’s no news from SEAT. Perrys are chasing, but no dates available. My guess is that the suppliers of a chip that’s used in some part or another (e.g. the heated seat control unit maybe) can’t give a delivery date to the supplier of an assembly (e.g. the seat), who can’t give a date to SEAT, so the car is on hold until they know when they can build it.

But everything is speculation, so I guess I’ll chill out, and be happy when news does come in.

 

[Torque69]

I had an updated estimated delivery date today of 29th April 2022...from the leasing company..., this for the Leon FR ehybrid estate in Desire Red with Panoramic roof.
Called Seat Bham (supplying dealer) and they don't have any info from Seat to corroborate or refute that info...

Was ordered 1st week August

 

[Chestnut]

I feel we are truly through the looking glass.

 

[Leonfr140]

I had an updated estimated delivery date today of 29th April 2022...from the leasing company..., this for the Leon FR ehybrid estate in Desire Red with Panoramic roof.
Called Seat Bham (supplying dealer) and they don't have any info from Seat to corroborate or refute that info...

Was ordered 1st week August

Holy bleep!! What that's shocking, I will be interested in this, as I've got a normal petrol Leon FR estate in desire red with safety pack and Wraparound lights and ordered the first week of August, last I heard (about last week) was build week 7 - mid February ( so would think delivery mid March) and if what we've heard about prioritising hybrids etc, gets me worried, who you ordered from, mine is through Seat main dealer?

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[Torque69]

Holy bleep!! What that's shocking, I will be interested in this, as I've got a normal petrol Leon FR estate in desire red with safety pack and Wraparound lights and ordered the first week of August, last I heard (about last week) was build week 7 - mid February ( so would think delivery mid March) and if what we've heard about prioritising hybrids etc, gets me worried, who you ordered from, mine is through Seat main dealer?

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Yes, order placed via Seat Birmingham (a main dealer) by the same leasing company that has provided our company cars for many years.
As I commented previously, seems to be a roulette-based system of date provision over in Spain!
The dealer has indicated dates are 'up in the air' and are subject to change 'any time'.
Not the dealers fault in terms of communication, they've been professional. Strange times!

 

[xeizo]

So now I've got a time to pickup the car, 9th of December at 10:00
Exciting news!

 

[IamD14]

Hello all,

Thought I'd add my experience. Ordered in June confirmed in July for Leon Cupra Vz3 300 Nevada White with XL safety pack. Ordered via leasing options.

Still no build date will be lucky to get by next July at this rate. The part that's really pi***d me off is that there seems to be no consistent "fair" way of prioritising builds. It's not first come first served its just a mess. In fact they are prioritising full price purchases over pre-existing discounted offers. This is to keep the multi million pound showrooms open. If you have a look seat/ cupra had a a Cupra priority service which offers customized Cupra's in 21 days! So ours builds are being given to other muggins paying full price!

Search "cupra priority" - "Ready to join the CUPRA Tribe? Customise your CUPRA and drive it away in just 21 days with CUPRA Priority."

Here's a response from someone at cupra themselves. I had to pull a lot of teeth to get some sort of official response. The only "good news" is I can cancel my order free of charge should I wish?

"I have checked on the system this morning and the car is still at status 0. As you will have seen in the press due to the global pandemic there is a global shortage of semiconductors but also many components of vehicles. A lot of the part manufactured are across Asia and all around the world and sadly these countries are less fortunate than Britain and have not yet received vaccinations therefore are still having lockdowns and high numbers of deaths which in turn is causing long delays with the factory. I can only apologise for any inconvenience caused but sadly we are unable to give a more detailed schedule as the factories also do not know what and when is arriving.

To give you an insight to the factory build, retail customers are receiving priory on the new vehicles (this is due to the costs involved for the dealerships to keep open) to touch on the customer in question we can change his order to purchase this retail and then this will be a priority vehicle but this will be a much more expensive option and we are still unable to guarantee a delivery date.

I am sorry I am unable to give a more detailed schedule for the order in question but unfortunately we are still in a global pandemic. I will ask the team to keep chasing and will hopefully be able to give some better news."

 

[AndyRJones]

Hello all,

Thought I'd add my experience. Ordered in June confirmed in July for Leon Cupra Vz3 300 Nevada White with XL safety pack. Ordered via leasing options.

Still no build date will be lucky to get by next July at this rate. The part that's really pi***d me off is that there seems to be no consistent "fair" way of prioritising builds. It's not first come first served its just a mess. In fact they are prioritising full price purchases over pre-existing discounted offers. This is to keep the multi million pound showrooms open. If you have a look seat/ cupra had a a Cupra priority service which offers customized Cupra's in 21 days! So ours builds are being given to other muggins paying full price!

Search "cupra priority" - "Ready to join the CUPRA Tribe? Customise your CUPRA and drive it away in just 21 days with CUPRA Priority."

Here's a response from someone at cupra themselves. I had to pull a lot of teeth to get some sort of official response. The only "good news" is I can cancel my order free of charge should I wish?

"I have checked on the system this morning and the car is still at status 0. As you will have seen in the press due to the global pandemic there is a global shortage of semiconductors but also many components of vehicles. A lot of the part manufactured are across Asia and all around the world and sadly these countries are less fortunate than Britain and have not yet received vaccinations therefore are still having lockdowns and high numbers of deaths which in turn is causing long delays with the factory. I can only apologise for any inconvenience caused but sadly we are unable to give a more detailed schedule as the factories also do not know what and when is arriving.

To give you an insight to the factory build, retail customers are receiving priory on the new vehicles (this is due to the costs involved for the dealerships to keep open) to touch on the customer in question we can change his order to purchase this retail and then this will be a priority vehicle but this will be a much more expensive option and we are still unable to guarantee a delivery date.

I am sorry I am unable to give a more detailed schedule for the order in question but unfortunately we are still in a global pandemic. I will ask the team to keep chasing and will hopefully be able to give some better news."

I am definitely feeling empathy for you and in your situation I think I’d be exactly the same as you.

that being said if I put my business head on then if I was cupra / seat I would absolutely prioritise direct sales through their dealership network … this isn’t just true of the motor industry it applies to any retail / wholesale situation. As a consumer I know this myself and the reason I never order through lease sites as in my opinion it adds one extra step in the link to getting a car and all I’ve ever done is found the best lease site deal and taken it to my local dealer which I’m lucky is only 8 miles away … they have matched that price on 2 cupra this year alone.

i think I have got incredibly lucky with my car orders over the years but when I actually think about it because I have used dealers who have a direct link to factory systems then no I haven’t been lucky. We got the formentor in 2 weeks back in March and my cupra Leon e hybrid this week after one month of ordering. Simply because the dealers can bulk pre order direct from factory.

also your muggins comment is unfair. I am well aware I pay more for my hybrid having ordered end of October than someone who ordered April this year. It’s simple supply and demand. That’s just bad timing for me that the car market is mental at the minute. That being said at least I’m not having to buy gap insurance on a brand nee car seen as their is no gap as it’s worth more now than it was brand new list price.

i will end this by saying again id be exactly the same as you in your position I’d probably be more ragey about it actually

 

[IamD14]

I am definitely feeling empathy for you and in your situation I think I’d be exactly the same as you.

that being said if I put my business head on then if I was cupra / seat I would absolutely prioritise direct sales through their dealership network … this isn’t just true of the motor industry it applies to any retail / wholesale situation. As a consumer I know this myself and the reason I never order through lease sites as in my opinion it adds one extra step in the link to getting a car and all I’ve ever done is found the best lease site deal and taken it to my local dealer which I’m lucky is only 8 miles away … they have matched that price on 2 cupra this year alone.

i think I have got incredibly lucky with my car orders over the years but when I actually think about it because I have used dealers who have a direct link to factory systems then no I haven’t been lucky. We got the formentor in 2 weeks back in March and my cupra Leon e hybrid this week after one month of ordering. Simply because the dealers can bulk pre order direct from factory.

also your muggins comment is unfair. I am well aware I pay more for my hybrid having ordered end of October than someone who ordered April this year. It’s simple supply and demand. That’s just bad timing for me that the car market is mental at the minute. That being said at least I’m not having to buy gap insurance on a brand nee car seen as their is no gap as it’s worth more now than it was brand new list price.

i will end this by saying again id be exactly the same as you in your position I’d probably be more ragey about it actually

Hello yeah the muggins part was unfair admittedly, apologies. But paying list price is more than a large increase. That being said I've seen photos of dealerships adding $20k on to Toyota prices on top of list.

I get the business sense beside it too. But the fact they are still taking new orders and giving rough ETAs is extremely misleading. There should also be some sort of cut off point, 6month wait?) where they prioritise orders no matter what.

Again I don't mean to rain on whoever got their car parade, I really do hope you enjoy it.

 

[xeizo]

Yes, I got my car relative quick because it was a pre ordered campaign offer from a brand dealer. As it wasn't built at the time of order I could still adjust options. Changed color and added 3-zone climate. Ordered in August, delivery now in December.

 

[AndyRJones]

Hello yeah the muggins part was unfair admittedly, apologies. But paying list price is more than a large increase. That being said I've seen photos of dealerships adding $20k on to Toyota prices on top of list.

I get the business sense beside it too. But the fact they are still taking new orders and giving rough ETAs is extremely misleading. There should also be some sort of cut off point, 6month wait?) where they prioritise orders no matter what.

Again I don't mean to rain on whoever got their car parade, I really do hope you enjoy it.

I agree, if it was fair and their systems were good enough they should simply have a chronological list of orders and as soon as one is cancelled the oldest order is selected for that slot ... no matter what stage of build it is there will be an aged order that fits it whether that be colour / options etc. If they did that their customer service scores would be through the roof.

Unfortunately that just doesn't seem to be the case, I would guess because Lease companies are bulk ordering from Cupra probably 10 maybe more at a time so they won't be able to jig them about so to speak ... no idea i'm just guessing.

Fingers crossed you get some good news soon and the wait isn't as long as you think

 

[Fletch42]

I ordered my Cupra Leon hatch end of September, still no delivery date. However I have been told by the dealer to expect it in June/July next year as a guess which is better than the times quoted if you order now of 45 weeks

 

[matt93883]

Finally ours is on a ship about to dock at Grimsby. Should be at the dealers in about a week they’ve said. Only taken 8 months!

 

[Chestnut]

Finally ours is on a ship about to dock at Grimsby. Should be at the dealers in about a week they’ve said. Only taken 8 months!

Aquarius Ace just docked. Should be some happy new owners soon.

 

[Bakerboy]

Just had an email from the dealership to say I’ve finally got a build week estimate of week 4 so hopefully should see the car by end of Feb?


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[xeizo]

I have my car, runs just fine and wireless Android Auto and also the Seat App both works well too. No need for USB-C cable. More impressions in a few days

 

[stevemc81]

I ordered via Nationwide Vehicle Contracts. They just updated my order to say the car has an Anticipated due date to dealer of 10th December (i.e. last Friday). Hoping that means I might get it before the end of the month

 

[Deleted member 123864]

I ordered via Nationwide Vehicle Contracts. They just updated my order to say the car has an Anticipated due date to dealer of 10th December (i.e. last Friday). Hoping that means I might get it before the end of the month

Did they specify the year?

 

[Leonfr140]

Yay so some really good news, not, just had an update, or shall I say downdate, gone from having a build week 7, to now status 00

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